Frequently Asked Questions

Everything you need to know about your RIHOAS shopping experience.

How long does shipping take?

Standard shipping typically takes 7-12 business days to arrive after processing. We also offer express shipping options at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'buy now, pay later' options depending on your region.

Are your materials sustainable?

At RIHOAS, we are committed to conscious fashion. We prioritize high-quality fabrics and are constantly working to increase the use of eco-friendly materials in our collections.