Returns & Exchanges

At RIHOAS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. If your vintage-inspired piece isn't the perfect fit, we are here to help you with a seamless exchange or refund process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging with all RIHOAS tags attached to ensure they remain protected during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing